Terms of service

Terms of Service

Last updated: December 18, 2025

SECTION 1 – OVERVIEW

Welcome to Qissa! The terms “we”, “us” and “our” refer to Qissa. Qissa operates this online store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Qissa is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy: https://qissaapparel.com/policies/privacy-policy. If you do not agree with these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 2 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, including accessing or browsing our online stores or purchasing products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and all associated activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 3 – OUR PRODUCTS

We have made every effort to display accurate representations of our products and services offered on our online store. However, product colors or appearance may differ from how they appear on your screen due to device settings or display variations.

We do not warrant that the appearance or quality of any products will meet your expectations or be exactly as shown online.

All product descriptions and specifications are subject to change at any time without notice at our discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, region, or jurisdiction.

SECTION 4 – ORDERS

When you place an order, you are making an offer to purchase. Qissa reserves the right to accept or decline your order at its discretion. Your order is not accepted until Qissa confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting. Qissa may be unable to accommodate cancellation requests after an order is accepted. If we do not accept or we cancel your order, we will attempt to notify you by contacting the email or billing information provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal use only and not for commercial resale or export.

SECTION 5 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be reflected in your order confirmation email.

Unless otherwise stated, listed prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted online may differ from those in other stores or third-party marketplaces. We may offer promotions that have separate terms and conditions. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.

You agree to provide accurate and complete purchase, payment, and account information for all purchases. You represent and warrant that:

  1. the credit card information you provide is true, correct, and complete;

  2. you are authorized to use the credit card; and

  3. charges will be honored by your credit card issuer.

SECTION 6 – SHIPPING AND DELIVERY

Shipping times are estimates only and not guaranteed. Qissa is not liable for shipping or delivery delays caused by carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 7 – INTELLECTUAL PROPERTY

The Services, including but not limited to all trademarks, text, images, graphics, product descriptions, video, and audio, and the selection and arrangement of such material, are owned by Qissa or its licensors and protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, publicly display, republish, transmit, or create derivative works of any materials on the Services without prior written consent.

All rights not expressly granted herein are reserved by Qissa. You must not use Qissa's trademarks, names, logos, or slogans without written permission.

SECTION 8 – OPTIONAL TOOLS

You may be provided access to third-party customer tools as part of the Services. We do not monitor or control these tools and provide access “as is” without warranties. Use of such tools is at your own risk and discretion.

We may also offer new features in the future, which will be subject to these Terms.

SECTION 9 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or services. We are not responsible for examining the content or accuracy of third-party materials.

Accessing third-party sites is at your own risk, and we are not liable for any harm or damages related to your use of third-party sites or content. Review third-party policies before engaging with them.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Qissa is powered by Shopify, which enables us to provide the Services. Any sales and purchases you make in our store are made directly with Qissa. By using the Services, you agree that Shopify is not responsible for any aspect of any sales between you and Qissa. You hereby release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to such sales.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, or other feedback (“Feedback”), you grant Qissa a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and distribute the Feedback in any medium for any purpose.

You represent and warrant that you own or control all rights to the Feedback and that it will not violate the rights of any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

The Services may contain errors, inaccuracies, or omissions. We reserve the right to correct any errors and update or cancel information without notice, including after you submit an order.

SECTION 13 – PROHIBITED USES

You may use the Services for lawful purposes only. You agree not to:

  • violate laws, regulations, or these Terms;

  • harass or harm others;

  • transmit harmful code, spam, or malware;

  • copy, sell, or exploit the Services;

  • collect personal data of others without consent;

  • interfere with security features.

We reserve the right to suspend or terminate your access if you violate these terms.

SECTION 14 – TERMINATION

We may terminate these Terms or your access to the Services at any time without notice. Certain sections (Intellectual Property, Feedback, Termination, Warranties, Liability, Indemnification, Severability, Governing Law, and others) will continue to apply after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. QISSA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, QISSA, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Qissa, Shopify, and their affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising from your breach of these Terms, your use of the Services, or violation of any rights.

SECTION 18 – SEVERABILITY

If any provision of these Terms is unenforceable or invalid, it will be limited or eliminated to the minimum extent necessary, and the remainder of the Terms will remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any part of these Terms does not waive Qissa's rights. These Terms and policies constitute the entire agreement between you and Qissa regarding the Services.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without written consent. Qissa may assign these Terms without restriction.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of the State of Texas, United States, without regard to conflict of law principles. You agree to exclusive jurisdiction in courts located in Texas.

SECTION 22 – HEADINGS

Headings in these Terms are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms by posting updates on this page. It is your responsibility to review this page periodically for changes. Your continued use of the Services after changes constitute acceptance.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
support@qissaapparel.com

Qissa
1729 Crescent Oak St
Wylie, TX 75098
United States
Email: support@qissaapparel.com